Position Primary Purpose:

White Bird Clinic seeks a mission driven Medical Director to provide clinical leadership and oversight for all Federally Qualified Health Center (FQHC) and non-FQHC medical programs. This role includes up to 40% direct patient care (16 hours/week) and 60% administrative, supervisory, and quality improvement responsibilities.

As part of the senior leadership team, the Medical Director ensures high-quality, trauma-informed, patient centered care; supports integration of medical and behavioral health services, along with Dental and other agency departments; supervises clinical staff and collaborates with the Executive Director and leadership team to advance organizational goals. This position also plays a key role in expanding service capacity of a currently small medical team (3-4 medical providers), improving care coordination, and supporting the growth of mobile and community based medical services.  This is currently a Monday-Friday position within regular business hours.

Key Competencies:

• Develops and implements clinical strategies to enhance and expand patient care and service delivery.
• Aligns clinical operations with the organization’s mission, vision, and strategic goals.
• Integrates new healthcare technologies and evidence-based practices.
• Strengthens coordination between primary care, behavioral health, and other internal programs.
• Provides two days per week of direct patient care with an average of 10-15 patients per day.
• Ensures compliance with federal, state, and local healthcare regulations, including HRSA, OHA, and CCO requirements.
• Leads quality improvement initiatives to enhance patient outcomes, safety, and service delivery.
• Monitors clinical performance of medical professionals and implements corrective actions when needed.
• Reviews and analyzes OHA/CCO quality metrics; meet with clinicians individually and as a group to improve performance.
• Maintains and supports trauma-informed, culturally responsive standards.
• Provides onsite clinical supervision for Associate Medical Directors, NPs, RNs, EMTBs, residents, students, and other medical professionals.
• Collaborates with the medical clinic staff to ensure high-quality, coordinated clinical services.
• Recruits, trains, and retains a diverse and skilled clinical team.
• Conducts performance evaluations and supports ongoing professional development.
• Develops and delivers in-service training and orientation programs.
• Oversees patient care activities to ensure high-quality, patient centered services.
• Addresses patient concerns and support effective resolution of clinical complaints.
• Promotes preventive care, patient education, and chronic disease management.
• Creates and oversees the clinic’s 340B pharmacy program in collaboration with administrative and compliance staff and supports adherence to HRSA 340B program requirements.
• Ensures appropriate integration of pharmacy services within the multidisciplinary care team.
• Writes and reviews standing orders for all levels of medical professionals.
• Builds and maintains relationships with community partners, healthcare providers, and stakeholders.
• Represents the clinic in community forums and advocates for public health initiatives.
• Collaborates with external organizations to enhance service delivery and community health outcomes.
• Advises on health information technology needs and interprets clinical data to guide decision-making.
• Ensures effective use of the electronic health record (EHR) and other healthcare technologies.
• Reports regularly to the Executive Director on all clinical operations, quality improvement, and strategic initiatives.
• Participates in staff, team, and administrative meetings including external meeting representation.
• Assists HR and administrative staff with clinical components of patient or staff complaints or investigations.
• Maintains confidentiality of all patient and employee information.
• Performs all other duties as assigned.

Minimum Required Qualifications:

• Physician (MD/DO) licensed to practice in Oregon with current DEA Controlled Substance Certificate, or ability to obtain within 90 days of hire
• Has ability to create standing orders for all levels of medical providers, starting at the EMT-B level and up
• Current, full, and unrestricted Oregon Medical License or the ability to obtain an Oregon Medical License within 90 days of employment
• Board certified or board eligible in Primary Care or Internal Medicine
• Medicare and Medicaid provider certification
• Strong commitment and experience in community health/public health
• Proven effective interpersonal communication skills with strong motivational interviewing (MI) skills
• Proficient with Microsoft 360 Suite, previous Electronic Health Record experience

Preferred Qualifications:

• Minimum of 2 years’ medical practice experience
• Bilingual in English and Spanish
• Previous experience in an administrative capacity
• Previous experience in a leadership position and/or supervisory capacity
• Proven ability to function as part of an administrative team
• Previous experience working with the unhoused, low-/no-income adults
• Ability to work with a wide variety of people and personalities

About White Bird Clinic

About Us White Bird Clinic is dedicated to empowering individuals to take control of their social, emotional, and physical well-being through direct service, education, and community support. Mission: White Bird is a collective environment organized to enable people to gain control of their social, emotional, and physical well-being through direct service, education, and community. Vision: White Bird Clinic provides compassionate, humanistic healthcare and supportive services to individuals in our community so that everyone receives the care they need. Values: White Bird Clinic’s core values are compassion, client-centered care, community focus, individual empowerment, and service accessibility. Our priority is to serve the unserved, underinsured, disabled, and homeless populations.

Connections working at White Bird Clinic